Terms & Conditions


SIV provides IT services to its customers. These terms and conditions govern the use of SIV’s services. By using SIV’s services, you agree to these terms and conditions.

1. Definitions

  • “Customer” means the person or entity that purchases SIV’s services.
  • “SIV” means Solutions Interactives Virtuelles, Inc., a company incorporated in Tunisia.
  • “Services” means the IT services provided by SIV to its customers.

2. Acceptance of Terms

By using SIV’s services, you agree to these terms and conditions. If you do not agree to these terms and conditions, you may not use SIV’s services.

3. Services

SIV provides a variety of IT services, including:

  • Web development
  • Software development
  • IT consulting
  • IT support

SIV reserves the right to change the Services at any time.

4. Fees

SIV charges fees for its services. The fees are based on the type of service and the amount of time required to provide the service.

5. Payment

Customers must pay SIV’s fees in advance. SIV may accept payment by credit card, debit card, or wire transfer.

6. Term and Termination

The term of these terms and conditions is for one year. The term will automatically renew for additional one-year periods unless either party terminates these terms and conditions in writing.

Either party may terminate these terms and conditions at any time for any reason. If SIV terminates these terms and conditions, Customer will be responsible for paying for any Services that have been rendered up to the date of termination.

7. Intellectual Property

All intellectual property rights in the Services belong to SIV. Customer will not acquire any intellectual property rights in the Services by using the Services.

8. Confidentiality

Customer agrees to keep all information relating to SIV’s services confidential. This information includes, but is not limited to, pricing information, technical information, and customer lists.

9. Disclaimer of Warranties

SIV makes no warranties, express or implied, with respect to the Services. SIV does not warrant that the Services will be error-free or that they will meet Customer’s requirements.

10. Limitation of Liability

SIV’s liability for any damages arising out of or in connection with these terms and conditions is limited to the fees paid by Customer for the Services. SIV will not be liable for any indirect, incidental, or consequential damages.

11. Governing Law

These terms and conditions will be governed by and construed in accordance with the laws of the State of California.

12. Dispute Resolution

Any disputes arising out of or in connection with these terms and conditions will be resolved by binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will be held in San Francisco, California.

13. Severability

If any provision of these terms and conditions is held to be invalid or unenforceable, such provision will be struck from these terms and conditions and the remaining provisions will remain in full force and effect.

14. Entire Agreement

These terms and conditions constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written.

15. Contact Information

If you have any questions about these terms and conditions, please contact SIV at:

  • Email: contact@solutions-iv.com
  • Phone: +(216) 31 401 692